Untitled

We are wholesaler that sells only to Dealers, Government Agencies and Public Safety Officials. No Commercial or Retail Sales to the general public! For all products that indicate any law-enforcement affiliation, the person placing the order must provide sufficient agency identification or authorization to order. Agencies who have not done business with us must submit a letter of authorization signed by the chief or department head before we will accept a department purchase order number. Agency designs are strictly controlled by us and our vendors - no products will be sold to the public. We recommend that departments have policies in place for controlling insignia purchases and safeguarding these items once it has shipped from our offices.

We often send samples of coins, pins, patches and other items to show you fit and finish. We only send samples after we have determined you are a bona-fide potential customer. The samples you receive from us will be actual products we have sold - not an over the top prototype design from our manufacturers. No police samples will be provided unless you are a law-enforcement agency and no full-size badges are ever sent as sales samples. If you are a customer and you do not want products identifying your agency distributed as samples, you must inform us in writing when placing your order (an administrative fee may apply.)

We offer FREE custom center seals on badges for orders of 25 or more. Recently many departments have become aware that they are not authorized to use the seal of their state without proper permission. Even though they may be a government agency under the umbrella of the state, and they already have been using the seal for hundreds of years, they find that they have not filed the proper forms or requested permission to use the official seal of their state. Some states, like Florida, prohibit the use of their seal on any badges except for law enforcement. Bail Bondsmen, Bounty Hunters, and other types of Private Investigators cannot use the seal of most states. Make sure you have permission to use the seal you are requesting. Fair Use does not apply to these products in any way. The customer agrees to assume any liability resulting from actions or demands brought against us for any and all TRADEMARK, PATENT or COPYRIGHT infringements or misuse of government seals, logos or other official insignia.

We do not manufacture, reproduce or sell state seals. We are not a reseller or vendor of state seals. Any public safety insignia you order from a choice of manufacturers, through us, may include the seal you have requested. By submitting an order to us, you agree that you have obtained the rights for usage of all seals. Customers (including a governmental public safety agency) and/or a product manufacturer may be responsible for licensing or registering for use (or commercial use) of a particular seal. We cannot guarantee that every manufacturer is licensed to use the seals, nor can we verify that every customer who places an order is authorized to use the seal. Check with your states Attorney General or governing Secretary to make absolutely sure your agency has permission to use the seal you are requesting. The customer agrees to assume any liability resulting from actions or demands brought against us for any TRADEMARK, PATENT or COPYRIGHT violations and all "Use of State Seal" infringements.

Seller assumes no liability in any TRADEMARK, PATENT or COPYRIGHT violations and all "Use of State Seal" infringements. By submitting information you represent and warrant that the content is accurate; you own or have permission to use the content that you submit; and that use of the content will not cause injury to any person or entity; therefore we assume that customers have the rights for usage of all information, logos and/or designs sent to us. The customer agrees to assume all liability resulting from actions or demands brought against us for any and all TRADEMARK, PATENT or COPYRIGHT violations and all "Use of State Seal" infringements.

Custom artwork changes are provided free for the first three revisions. Changes after we complete the design to your initial specifications will result in additional design fees of $75.00 per hour. If you have requested an insignia quote with custom artwork and you choose not to place an order, you may be subject to fees for art charges no less than 3 hours. Custom design layouts do not go into production until you give your final approval and proof the layout, spelling and coloring errors. If you cancel a project after your final approval or once production of your design has commenced you may be subject to a cancellation fee of up to $600.00

Custom dies and designs will remain the rights and property of citypublicsafety.com which can only be used for reorders when requested from you or someone you have given authority too. This is to ensure 100% control of the insignia design and how many items are produced during the life of the design. You may purchase the rights to the design and/or you may purchase the mold (die) for nominal fee. [Extra freight charges apply to shipment of any mold over 50 pounds.]

All orders must be accompanied by credit card, government check, or department purchase order. Government checks returned for insufficient funds are subject to a returned check charge plus any applicable bank charges and collection fees. Credit card processing for all online ordering is secure through citypublicsafety.com and PayPal.com websites. Billing on your credit card for all online orders will appears as CITY POLICE or CITYPUBLICSAFETY on any credit card statement, and may be truncated or appended to by your credit card company. Accounts past due will be placed on hold, and future purchase orders may not be accepted.

Custom engraved badges take 4-14 weeks depending on the manufacturer, and Quick-Ship items are delivered in 3 weeks or less. Shipping times for Coins, Patches, and Lapel Pins are 4-6 weeks from final artwork approval. However, the purchaser agrees that there are no guaranteed delivery dates. We will not be liable for profit loss, cost, or any other reasons caused by missed deadlines due to shipping delays or any other uncontrollable events. Please contact us for lead times on larger orders.

Because most insignia items are considered a custom product, they cannot be returned for any reason. If there is an error on your insignia which was our fault, your item will be re-made at no additional charge to you. Changes and / or cancellations cannot be done after placing an order - no exceptions.